Can I sell a phone with a cracked screen?
Yes. PhonePayout considers phones with cracked screens, damaged backs, faulty functions, and power problems. The model and extent of the damage affect whether we can make an offer and how much it will be. A quote is an estimate until we inspect the phone.
You can check Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola models in the catalog. If your old phone isn’t listed, enter its details to request a personal review.
Choose the condition that matches your phone
- Cracked or broken: the phone powers on but has a cracked screen, damaged back, or a function that doesn’t work.
- Won’t turn on: there is no power, no display, or the phone is stuck at startup.
- Working: the phone powers on and all functions work. You can then describe its cosmetic wear.
Use the notes in your request to explain damage to the display, cameras, charging port, or battery. Mention water exposure or previous repairs if you know about them. Accurate details help us review your request.
How much cash can I get for an old cracked phone?
There isn’t one price for every cracked phone. Your exact model, storage capacity, carrier, and condition affect the estimate. Choose these details in the quote tool to check the current price before entering your contact information.
If no online price is available, you can still request a personal offer. Prices can change, and some devices may not qualify. You decide whether to accept the final offer after inspection.
Sell a broken phone by mail
PhonePayout offers nationwide mail-in phone buyback with free shipping. Submit your device details first. We’ll review your request and contact you with the mailing address and shipping instructions. Once your phone arrives, we inspect it and confirm the final offer. Fast payment follows your acceptance.
A cracked screen and a damaged battery need different handling. Do not mail a phone with a swollen, leaking, recalled, or damaged battery. Tell us about battery problems in your request and read our mailing instructions before sending a device.
Before mailing your phone
Back up your photos and other files if you can access them. Before mailing it, sign out of your accounts, remove activation locks, erase personal data, and remove your SIM card. If damage prevents any of these steps, tell us before shipping. Never include a password in your request.
Only submit a phone you own and have the right to sell. Disclose any financing or account locks so we can review eligibility.
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